The Battenburg Lace Shop
DBA: thelaceshop.com

P.O. Box 2363
Issaquah, WA 98027

Mailing Address:
thelaceshop.com
P.O. Box 2363
Issaquah, WA 98027

Phone 425.391.0888
Phone 425.395.4429
info@thelaceshop.com

***IMPORTANT LONGER TURNAROUND TIME FOR ORDERS RECEIVED BETWEEN 1/1/2017 - 2/15/2017***

Please be advised that our office will be closed from January 1st, 2017 through February 12th, 2017 for our annual oversea trip. We will be accepting orders during this time, however, they will not be processed until our return back to the office on February 15, 2017 in the order of the orders were received.

We will be communicating via emails should you have any concerns of your order's delivery date or order status. Rush orders will be suspended during this time. Please feel free to email us with any questions. We sincerely thank you in advance for your patience and understanding and look forward to serving you throughout the coming new year!


Special Offer! Free Ground Shipping on orders over $100.00. Offer excludes express shipments & rush orders.

Visit our New website dedicated to wedding handkerchiefs: www.bridalhandkerchiefs.com

All orders are shipped by either USPS Priority Mail which is our standard mailing method or Fedex Ground. Generally, shipments under $100 and 1 lb. in weight ship via US Priority Mail. Shipments over $100 and/or over 1 lb. in weight ship via Fedex Ground.

Standard Shipping and Handling (per shipping address) for US orders:

Under $15.00--------------------$6.95
$15.01 to $25.00---------------$7.95
$25.01 to $50.00---------------$8.95
$50.01 to $75.00---------------$ 9.95
$75.01 to $95.00--------------$11.95
$95.01 to $99.99-------------------$12.95
$100.01 and up---------------------$13.95

Fedex 2 day Express Mail (1 lb. & under)--------$28.00
(Express Mail does not include order processing time, it is only a faster way to ship, takes two business days instead of 5 business days if ship by standard mail, Fedex 2 day express does not apply to international orders, we do offer US Express International shipping for international orders, please refer to our International Orders Section below).

Rush Delivery

Special arrangement may be made for rush order via FedEx for an additional charge. Please email us or call us at
425.391.0888 for more information, confirmation # is required prior to ordering.

For non-personalized orders, please allow 7 business days for processing of items in stock, and shipping transit time will take additional 5 to 6 business days. We will notify you right a way on items that are out of stock.

Sales Tax

Applicable sales tax will be added for delivery to residents of Washington State.

Gift Wrapping Service

We currently do not offer gift wrapping service.

Return Policy

All personalized items cannot be returned or exchanged, please verify your entries carefully before submitting your order.

For non-personalized items, due to the delicate nature of our products, we do not accept returns except for defective merchandise and such returns will require an authorization number. We reserve the right to issue refund on unauthorized returns, we have to examine the condition of the merchandise and only if they are in the original condition and within 15 days of purchase, refund may be issued, however, shipping and handling charge are non-refundable. We will refuse any returns on personalized items. If you have any questions, please email us at customercare@thelaceshop.com or call us at 425.391.0888 for assistance.


Special Offer! Free Ground Shipping on orders over $100.00. Offer excludes express shipments & rush orders.

Visit our New website dedicated to wedding handkerchiefs: www.bridalhandkerchiefs.com